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Library Frequently Asked Questions  

Last Updated: Sep 30, 2014 URL: http://libguides.southseattle.edu/FAQ Print Guide

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Library Frequently Asked Questions (FAQ)

General



Technology



Library Resources







General

Where can I make a phone call?

The phones at the reference or circulation desk are not for student use.  Free phones are located in Work Source (RSB 79) and Student Life student lounge (JMB134).  A pay phone is located in the southwest corner of the RSB courtyard near the testing center (RSB76).



Do you have a stapler, tape, ruler, scissors, hole punch, paper clips or a pencil sharpener?

There are several places where students can access office supplies or equipment on campus.

  • The Library has a limited supply of loaner pencils/ pens, scratch paper (small pieces) and paper clips.  The library DOES NOT have a stapler, tape or any other type of supplies or equipment available for student use.
  • The Writing Center has a pencil sharpener available for student use.
  • Finally, the Bookstore sells a variety of supplies including staplers, tape, pencils, pen, paper, rulers, hole punches, USB drives etc.


I lost my coat, lunch box, purse, keys, thumb drive etc.

Items that are lost in the Library or information commons are generally turned in to the Library circulation desk.  On a daily basis, all lost items are taken to the main lost and found at the Office of Student Life.



Can I reserve a conference/study room?

Individual conference/study rooms are available in the Library for 2-8 people and can be reserved between 1 to 24 hours in advance for up to 2 hours at a time.



Is there a quiet place to study here?

There is a quiet study area within the Library located in Media room 118. Ear plugs are also available at the reference desk.



The signs say no cell phones…really?

Yes, students should refrain from using their cell phones in the Library and students are asked to put their cell phones on vibrate, silent mode or turn them off when they enter the Library. We do recognize that students may be using cell phones to access course information, read notes, check the time/weather etc. We will ask you to stop using your cell phone or take it outside if you are having a cell phone conversation or if your cell phone has an audible ringtone. CELL PHONE CONVERSATIONS ARE NOT ALLOWED IN THE LIBRARY.



Can I have food or drinks in the Library?

No food is permitted in the Library. Covered drinks are allowed at desks and tables in the Library. However, no drinks are allowed by the computer workstations. If people have a drink and they are at a computer, they must consume their drink prior to using the computer or put it in a backpack or purse.



Is it okay for me to take a shortcut through the Library?

The Library is centrally located on campus and provides easy access to JMB, OLY, RSB, parking and the bus stop. Feel free to stroll through the Library, but please remember that people are studying. Loud noise (conversations, music, etc.), cell phone conversations, cellphone ring tones and eating are not permitted. In addition, running (even for a bus) is disruptive and dangerous and is not permitted in the Library.



Can you help me with my homework?

Librarians are here to assist you with your information needs. This can cover a wide range of activities most often reference/research help, accessing online resources or basic computer assistance. If your needs are outside the scope of our services we will refer you to one of the many tutoring resources available for students. Such as:

For a more information on tutoring, visit http://www.southseattle.edu/tutoring/Default.aspx.


Is there a prayer space in the Library?

 There is not a designated prayer space in the Library.  However, there is a Campus Meditation, Reflection, & Prayer Space in CAS 316 (Mon- Fri 12PM-5PM).  For more information contact, Ricardo Leyva-Puebla ricardo.leyvapuebla@seattlecolleges.edu  (206) 934-6455


Technology

How do I use the computers?

Computers are available for registered students with a valid student ID #. The library provides three “open access” computers. No login is required and these workstations may be used by anyone, including local community members and campus visitors, for accessing library resources or the Internet. These computers are available on a first come first serve basis and are restricted to 5 minutes of use when people are waiting. These computers are not connected to a printer.



Do you have any private computers?

Computers are located several places on campus, including Student Life, computer lab (Lib 203), information commons (Library) and various tutoring centers. All of the computers are in public locations. The Library does have a limited number of privacy screens for use in the information commons (Library). Privacy screens make it difficult for anyone to read your computer screen unless they are sitting directly in front of the computer. Screens are available on a first come first serve basis and are located at the media desk.



Can I use the computers to do anything I want?

Use of the college’s Electronic Information Resources (EIR) (including campus computers) is governed by Policy 259.10-40 - SCCD ELECTRONIC INFORMATION RESOURCES. Use of the colleges EIR resources constitutes an agreement to abide by this policy and its procedures.



Do you have free Wi-Fi?

You can access Wi-Fi with the same username and password used for logging in to SSCC's campus network computers. For more information, visit Information Commons, SSCC Computer Network and Wi-Fi. If you are unable to access Wi-Fi using their student login, please see the lab attendant in the Library or in upstairs computer lab (LIB 203).



Is there a fax machine I can use?

Currently neither the Library nor Student Life has a fax machine available for student use.



Can I make free copies?

There is no place to make free copies on campus.  However students have several options for paid copies.

  1. You can make copies on the copy center’s self-service machine in the Library. Using the copy center’s self-service photocopier requires a copy card, available for purchase at the copy center for $3.72 (60 copies per card).
  2. There is a coin operated ($0.05) copy machine in LIB 203.
  3. Students can also use the scanner located in LIB 203 to scan documents and then print them on the printer using their printing allocation.


Library Resources

How do I check things out?

Students, staff and community borrowers can check out library materials with a South Seattle Community College ID card. The ID card is available for $5 at the Robert Smith Building (RSB) Information Desk, located between Registration and Financial Aid. Materials can also be checked out with a valid student ID number and a picture ID.

Material Collection Check out period
Books Circulating 2 weeks
Reference Books Reference In library use only
Books, Text Books Reserve 1 hour in library use only
Back issues of periodicals Periodicals 1 week
Current periodicals Periodicals In library use only
Multimedia (DVDs, CDs, VHS Tapes, Records) Media Varies- see media desk


Are those all the magazines and journals you have?

The magazines, journals and newspapers located in the Library’s periodicals section represent only a small fraction of the magazines, journals and newspapers that are available to library users. Thousands of magazines, journals, newspapers and reference sources can be accessed via the Library’s online databases. For a complete list of accessible databases, please visit the Library website.



How do I find a book?

The Library’s online catalog is available on any computer with access to the Internet and is accessible from the Library website. Use the catalog to search the library holdings at South Seattle Community College, North Seattle Community College and Seattle Central Community College. Librarians are available if you need assistance finding a particular book or resource.



I am having trouble accessing Library databases on my iPhone/iPad (iOS 7).

Devices using iOS 7 such as an iPad or iPhone may notice they have difficulty accessing library databases from off campus. Please follow the instructions for the EZproxy iPad workaround to access the Library databases.



 
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